Getting started with Medistat
Start with your practice’s workflow, then confirm the services and access your team needs.
Discuss your requirements
Review appointments, clinical records, billing, patient invitations and communication with the Medistat software team. Ask for a demonstration of the workflows important to you.
Confirm installation and devices
The browser provides selected doctor and patient tools. Staff programme installation and supported Windows, Android or iOS versions depend on the current release. Ask the software team to confirm your devices before purchase or rollout.
Plan existing-data migration
If you are moving from another system, arrange a review of the source data, which records will be transferred, backups and checks that the transferred records match before committing to a migration. Agree the records to move and the timing with the team. Ask how the transfer will be carried out.
Prepare staff and connected services
Agree practice details, staff roles and training needs. Claims, messaging and capture features depend on the installed version, permissions and configured service providers. Confirm what is enabled before inviting patients.
Check before going live
- Verify doctor sign-in and authorised practice access.
- Test a patient invitation and appointment workflow using approved test records.
- Review backup, recovery and support arrangements with your administrator.
Your practice readiness checklist
Use this local checklist while planning with your team. Ticks stay in this tab and reset when you reload; nothing is sent or saved.
0 of 7 planning items checked.
Who can help?
Software setup and enquiries: Medistat, 011 854 8012 or info@medistat.co.za. Ask the team to confirm training options and support hours.
Appointments, patient records, invitation codes and account access: your healthcare practice.
Never include passwords, verification codes or patient records in an initial software enquiry.
Discuss your practice’s needs
Ask our software team about availability, installation and a demonstration.
Call 011 854 8012. Contact your healthcare practice for appointments, patient accounts or medical advice.

