Manage appointments, patient records and accounts in one programme. Help your team stay organised, from reception to the consultation room.
Practice administration · Clinical records · Billing & claims
People at the centre.
Medistat behind the scenes.
These features describe the Medistat programme. The browser workspaces provide selected tools and do not replace every programme workflow. Your administrator can confirm what is enabled for your team.
01 / ADMINISTRATIONPatient, contact and medical-aid details in one place.
Keep contact details, medical-aid information and the person responsible for the account together. Give staff access to the information they need.
02 / APPOINTMENTSKeep the day’s appointments and arrivals organised.
See the day’s appointments and manage patients as they arrive. Patients can book through Medistat when your practice enables this option.
03 / CLINICALNotes and supporting documents alongside the patient record.
Write clinical notes and attach scanned or handwritten documents to the patient record. Doctors with the right access can search notes. Voice dictation can turn speech into clinical-note text when microphone access and speech recognition are available.
04 / ACCOUNTSServices, statements, medical-aid claims and automatic ERA processing.
Record services, prepare statements and review practice finances. Send and follow up medical-aid claims, with automatic electronic remittance advice (ERA) processing when the connected claims service supports it.
05 / COMMUNICATIONPractice invitations, patient forms and enabled messaging.
Invite patients to join your practice in Medistat and complete forms before their visit. Email, SMS and WhatsApp are available when set up for your practice.
06 / CAPTURE & INSIGHTCapture help for documents, with staff review before saving.
Use supported capture tools to help read hospital stickers, forms and day sheets. Staff check the results before saving them to a patient record or account.
Features depend on your practice’s setup and your staff access. Claims and messaging need a connected service provider.
Your existing Medistat representative or practice administrator can guide you.
Choose the tools your team needs and who will use them.
Confirm practice details, staff access and connected claims or messaging services.
Arrange installation, introduce your team to the programme and invite patients when ready.
Ask your healthcare practice for a Medistat invitation, then open Patient Login. You can explore a fictional test patient without signing in; live access requires your practice service.
Open patient portal →Explore the patient portal for appointments, requested forms and your details. Live account access requires your practice service; Open test patient lets you try the features with fictional records.
Contact your healthcare practice. Ask for a Medistat invitation and instructions to open the programme. Follow the registration steps above using the code in your email.
Open Patient Login to use an invitation, view requested forms and manage appointments where your practice enables access. A fictional test patient is available without a password. Contact your practice if live sign-in is unavailable.
You can reuse an existing patient account when the invitation uses that account’s email address. Enter the new practice’s invitation code, check the practice and patient details, and confirm your existing password. Staff accounts use the doctor or practice programme workflow.
Check that you entered the code from the practice’s email. If it has expired, request a new code through Medistat or ask your practice for help.
Speak to your existing Medistat representative or practice administrator about your team’s needs, installation and setup. They can confirm the services and devices supported for your practice.
Available features depend on your practice’s setup and each staff member’s access. Medical-aid claims and messaging also need a connected service provider. Your administrator can explain what is ready to use.
Your healthcare practice is the first contact for appointments, invitations, forms and patient account questions.
Appointments, patient documents, questionnaire review, clinical timeline, preparation queues, quotations and notifications for authorised doctor accounts linked to a practice. Reception, administration, billing and final clinical actions use the Medistat programme where required.
Doctor Login →View visits, request appointments, change eligible bookings, complete requested questionnaires and keep your details current.
Patient Login →Try the fictional doctor and patient demos. Learn which actions are available in the browser and which use your practice's Medistat programme.
Visit the help centre →Live account access needs your practice service. The demos use fictional records and do not send messages.